For Pixel Partner Limited T/a Pommes and Butlers Private Dining and Catering
Effective Date: 1 February 2025
Pixel Partner Limited, trading as Pommes and Butlers (“we”, “our”, or “us”), is committed to protecting and respecting your privacy. This Privacy and Cookie Policy explains how we collect, use, disclose, and safeguard your personal data when you engage with our services, website, and online platforms.
Please read this policy carefully to understand how we process your information and how you can exercise your rights under UK data protection law.
We may collect and process the following types of information:
Personal Information: When you contact us, make a booking, or sign up for our services, we may collect your name, email address, phone number, and address.
Payment Information: When making a purchase or booking, payment details such as billing address and card information may be collected and processed by our third-party payment processors (e.g. Stripe or GoCardless). We do not store or retain your full payment details.
Log Data: When you visit our website, we may automatically collect information such as your IP address, browser type, operating system, access times, and referring URLs.
Cookies and Similar Technologies: We use cookies and similar technologies to improve your browsing experience, analyse website performance, and assist with marketing. More information about cookies can be found in Section 7 below.
We may receive limited information about you from third-party platforms (such as social media or Google Ads) when you interact with us there.
We use the personal data we collect for the following purposes:
To deliver and manage our services, including processing bookings, payments, and communications.
To respond to your inquiries and provide customer support.
To send marketing communications, updates, and special offers (only where you have given consent).
To improve our website, services, and customer experience based on aggregated analytics and feedback.
To comply with legal obligations, such as tax and accounting requirements.
We rely on the following legal bases under the UK GDPR:
Performance of a contract (e.g., when processing bookings).
Consent (e.g., for marketing emails or non-essential cookies).
Legitimate interests (e.g., improving our website or preventing fraud).
Legal obligations (e.g., compliance with tax laws).
We do not sell or rent your personal data. We may share it only with:
Trusted service providers, such as payment gateways, website hosting, and delivery partners, who act under our instruction and are bound by data protection agreements.
Legal authorities, if required to comply with legal obligations or protect our rights.
Business successors, in the event of a merger or sale of the company.
We keep your personal data only for as long as necessary for the purposes described in this policy.
We implement reasonable administrative, technical, and physical safeguards to protect against unauthorised access, alteration, disclosure, or destruction.
Please note that no online system or data transmission is completely secure.
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
Access and request a copy of your personal data.
Correct inaccurate or incomplete information.
Request deletion of your data (“right to be forgotten”).
Object to certain processing (e.g., direct marketing).
Withdraw consent where applicable.
Request data portability.
You can exercise these rights at any time by contacting us at info@pommesandbutlers.com.
Cookies are small text files placed on your computer or device when you visit a website. They are widely used to make websites work efficiently and to provide useful information to site owners.
Our website uses both essential and non-essential cookies:
Essential cookies – required for the site to function (e.g. remembering form data or login sessions).
Analytics cookies – to understand how visitors interact with our site (e.g. Google Analytics).
Marketing cookies – used for advertising and remarketing (e.g. Google Ads, Meta Pixel).
We only use non-essential cookies if you have given consent through our cookie banner or settings.
You can manage or disable cookies in your browser settings at any time. Most browsers allow you to:
Delete existing cookies;
Block all cookies;
Receive a notification before a cookie is stored.
For more information, visit www.aboutcookies.org or www.allaboutcookies.org.
If you disable certain cookies, parts of our site may not function correctly.
Third-party cookies (from tools like Google Analytics, Meta Pixel, or embedded content such as YouTube or Instagram) are controlled by those providers and subject to their own privacy policies.
Our website may contain links to third-party sites. We are not responsible for the privacy or cookie practices of those websites and encourage you to review their policies before providing any personal information.
We may update this Privacy and Cookie Policy periodically to reflect legal or operational changes. Updates will be posted on this page with a new “Effective Date.”
If you have questions about this Privacy and Cookie Policy or wish to exercise your data rights, please contact:
Pixel Partner Limited T/a Pommes and Butlers
info@pommesandbutlers.com
+44 7387 111748
www.pommesandbutlers.com